Website information

Privacy Policy

Privacy information for Food Ingredients USA website visitors and businesses submitting product, specification and commercial sourcing inquiries.

Information you send us

When you submit a contact, quick-contact or quotation form, we receive the information you voluntarily provide. This may include your name, email address, company, telephone number, destination, message and other information needed to understand your commercial inquiry.

For ingredient sourcing requests, you may also provide information about the product you require, such as the fruit or vegetable type, ingredient format, requested quantity, packaging preference, intended application and relevant technical specifications. These may include requirements concerning Brix, acidity, pH, color, consistency, particle size, microbiological limits or other product-specific parameters.

How we use inquiry information

We use information submitted through the website primarily to respond to inquiries, evaluate product and supply requirements, prepare quotations, identify suitable ingredient options and communicate regarding the requested commercial program.

Application information may help us understand whether an ingredient is intended for products such as beverages, juices, dairy preparations, bakery fillings, confectionery, sauces, fruit preparations, frozen products, dry mixes or other industrial food applications. This information is used to better understand the technical and commercial requirements of the request.

We do not use the website inquiry forms to collect payment-card or online banking information.

Technical information

Our website and form-processing systems may record basic technical information associated with a request, including the source page, referring page, IP address, browser user agent, date and time of submission, and form or page URL.

This information may be used for website security, spam prevention, troubleshooting, form-delivery verification and maintaining reliable operation of the site.

Business correspondence

If you contact us regarding specifications, samples, certificates, packaging, logistics or product availability, relevant correspondence may be retained as part of the commercial inquiry so that we can respond accurately and maintain continuity during the sourcing process.

Sharing of information

Information submitted through the website is intended for handling legitimate business inquiries. Where necessary to evaluate or fulfill a sourcing request, relevant product and specification information may be communicated to parties involved in the applicable supply process. We do not sell personal information submitted through our website contact forms.

Data retention

Commercial inquiry information may be retained for as long as reasonably necessary to respond to the request, maintain business correspondence, support follow-up inquiries, address technical or security issues, and meet applicable record-keeping requirements.

External links

Our website may contain links to external websites or resources. Food Ingredients USA is not responsible for the privacy practices or content of third-party websites, and visitors should review the applicable privacy information provided by those services.

Your inquiry

If you have questions regarding information you previously submitted through this website, you may contact us and provide enough detail for us to identify the relevant inquiry.

Contact

Questions about this privacy notice or information submitted through Food Ingredients USA can be sent to info@pfvn.us.